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"Change That Works: Getting Relationships Right to Drive and Lead Change Effectively"

October 12th, 2010                                           Venue: Cambridge University (college to be confirmed) 

“The only constant today is change” is fast becoming a truism for organisations trying to keep pace with the rapidly evolving landscape that influences the way we do business, manage organisations and deliver public services. The challenges presented by disruptive technologies, changing consumer trends, rising energy prices and production costs, competitors’ innovation, climate change, new ways of communicating, and imminent cuts in public sector budgets and overall public investments all necessitate leaders to initiate, drive, lead and manage the organisation’s response, be it reactive or proactive.

This course is specially designed to equip leaders with the skills and insights to approach change differently, that is by getting to the heart of what makes change most effective and sustainable – relationships. Leaders will be provoked and challenged to take on a completely new way of thinking – a new relational paradigm that alters the way change is driven and led. Participants will be shown how relationships can be systematically analysed and intentionally strengthened to effect change that works and lasts.

Download the full course brochure here.



John Kay is Director of Change Management in Transforming Business at the University of Cambridge. He studied Natural Sciences and Management Studies at Cambridge University before working in the early implementations of IT in ICI and Shell. Since then he had been a manager and partner of PA Consulting Group, one of the world’s leading management and technology consulting companies. With experience spanning more than 30 years, John is an expert on high performance organisations, managing change, coaching business leaders and optimising intellectual and human capital.


John Ashcroft is the Research Director of the Relationships Foundation. He has led the Foundation’s work on assessing and developing relationships, and on the development of Relational Thinking as a policy and organisational agenda. He has also been involved in consultancy and training for a wide range of private, public and third sector organisations. Among recent clients are Relationships First Singapore, the Commission for Rural Communities, BT and the Cabinet Office. He played a key role in developing the Relational Health Audit psychometric tool, and has co-authored and contributed to several key publications. John holds degrees from Oxford University and King’s College, London.

Course fee* (inclusive of coffee breaks, lunch, course documentation, online Relational Health Audit and post-course consultation**)


Normal rate                                                             £449 per delegate

Group rate*** (three or more delegates)                      £405 per delegate

Public/third sector rate                                             £399 per delegate


* No VAT is charged on course fee.

** Delegates are entitled to consult with us via telephone for follow-up advice for up to one hour in the six months following the course.

*** Applies to three or more delegates from the same organisation.



Payment and cancellation policy

The full course fees are payable in advance in Sterling. Substitution is allowed for registered delegates. A 10% administration charge will be levied on cancellations up to two weeks before the course. No refund for cancellations within two weeks prior to the course. Registered delegates who fail to turn up and do not cancel at least two weeks prior to the course will be charged the entire course fee.

Payment options:

1  Online payment by debit/credit card

This consists of two steps:

A  Download a sign-up sheet here. Fill in the form and save it, before sending it back to us by email; or print the form out and post to us.

B  Please pay by clicking on the appropriate rate below:

Normal rate                                                £449 per delegate
Group rate (three or more delegates)            £405 per delegate
Public/third sector rate                                £399 per delegate

2  By cheque

Download a sign-up sheet here. Fill in the form and save it, before sending it back to us by email; or print the form out and post to us.



Delegates requiring overnight accommodation in Cambridge, please click here for a list of possible accommodation within close proximity to the course venue.

Registration contact


Andrea Fejér

Communications & Development Manager

Email: a.fejer@relationshipsfoundation.org

Tel: +44 (0)1223 341290 (Direct)

  +44 (0)1223 566333 (General)

Fax: +44 (0)1223 566359